What does a "healthier" you look like? LifeSynch® Health Coach Lacey Starkey asks this question every day when LifeSynch members call for health and wellness coaching on issues like weight loss, quitting tobacco, stress, back care, nutrition, preventive care and other health concerns. Depending on their health plan, members may call, instant message or email Starkey for coaching sessions.
As a health and wellness coach, she's their sounding board and inspiration. "I like working with the members one-on-one and watching them change from the first call to the fifth," she said. She also brings health expertise backed by a master's degree in health education and a bachelor's degree in exercise science.
Starkey says visualizing health success is the first step toward changing behaviors. "You have to ask yourself, 'How do you want to be?' See yourself crossing the 5K line or reaching for the banana instead of the candy bar," she said. "You have to see yourself doing it first."
Next, she asks them to focus on the small steps that lead to bigger rewards. "I try to get them to make small changes at a time. Instead of ‘I'm going to lose 75 pounds,' I ask them to focus on what you are going to do this month?"
To improve the odds for success, she works with members to help them tackle temptations and obstacles that could otherwise sideline their efforts. "I want members to have a plan of action for every possible situation – at work, at home and out with friends."
According to Starkey, in order to succeed, members need to understand what works for them as individuals. During health and wellness coaching sessions, she asks a series of questions about goals, preferences and confidence in achieving those goals. This "motivational" approach encourages members to make decisions about how they will measure their own success. "I want to find out what works for each member," she said. "It's never the same."
It's in the Stats
Studies show that LifeSynch's health and wellness coaching helped members lose weight and feel better. Survey respondents participating in the LifeSynch health and wellness coaching program reported that for those attempting to lose weight:
• Seventy-two percent of respondents said they'd lost weight in the first 30 days of beginning the program.*
• Productivity impairment was cut in half when they worked toward their weight-loss goals with a health coach versus without.*
Interested in Trying Health and Wellness Coaching Program?
To find out if you qualify for health coaching at no cost to you as part of a health and wellness program, contact your human resources department.
*Note: Actual results may vary by participant and/or across member populations.