NATURE OF WORK
This is highly responsible administrative and supervisory work managing an investigative services group in the County's Office of Equal Opportunity.
Work involves responsibility for planning, assigning and coordinating professional staff in developing, implementing and administering the County's investigative programs and services, ensuring compliance with federal, state, and county legislation and directives in the areas of alleged violations of discrimination law, Americans with Disabilities Act (ADA) compliance. Employee in this class provides general direction to the work performed in the section. Work includes supervising the day- to -day activities of subordinate personnel in investigating and evaluating a variety of complaints within the jurisdiction of the Office of Equal Opportunity.
Work also involves collecting and analyzing equal employment opportunity data, and exercising supervision over a technical section.
Employee in this class must exercise substantial independent judgment and decision making in planning and carrying out assignments. Work is reviewed by an administrative superior through conferences and reports.
Plans, assigns and coordinates the activities of staff involved in conducting investigations into complaints of alleged discrimination, as well as processing and analyzing ADA accommodation requests made by employees and applicants.
Ensures the County's compliance with legislation and directives in areas under the jurisdiction of the Office of Equal Opportunity.
Conduct compliance reviews within county agencies.
Develops training modules and facilitates training on EEO/ADA/Professional Standards laws to county managers, supervisors and employees.
Works collaboratively with county agencies to ensure compliance with relevant civil rights laws, regulations, statutes and county policy.
Conducts research, gathers data from various federal, state, and private organizations’ affirmative action efforts and prepares all statistical data in support of equal opportunity cases.
Prepares quarterly, annual, and other statistical reports for affirmative action; reviews reports prepared by subordinates; maintains appropriate records on investigations, conferences, findings, and agreements.
Plans, coordinates meets and advises Departmental representatives in the development of their Equal Opportunity Action Plans; reviews the Plans and oversees the long range program planning to achieve program goals; updates the county's Equal Opportunity Action Plan annually.
Researches personnel records; attends conferences, hearings, and negotiations leading to resolution of complaints.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
A proven ability to manage investigative groups in the conduct of high quality investigations in Equal Opportunity specialty areas, and to be accountable for performance outcomes and objectives for such activity.
The ability to approach complex interpersonal situations with the compassion and understanding necessary given the frequently intense emotional nature of the investigations and inquiries received by the Office.
Expert applied knowledge of the laws, developments, and policies in the field of equal opportunity, with specific applied knowledge in discrimination law, disability affairs, and/or professional standards regulations governing waste, fraud, and abuse in government.
Thorough knowledge of the methods, procedures, and techniques of conducting research and analyses and the ability to develop applicable reports.
Considerable knowledge in the development and preparation of Affirmative Action Plans.
Ability to plan, direct, coordinate and supervise the work of subordinates in a manner conducive to high productivity and morale.
Ability to formulate policies, assess needs, conceptualize, and develop equal opportunity programs.
Ability to evaluate data and analyze EEO/ADA related problems and present sound conclusions orally and in writing.
Ability to exercise good judgment in counseling and in assisting in the resolution of complaints.
Ability to communicate effectively, both orally and in writing.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.
Skill in problem solving.
Skill in presentation and in the use of a personal computer, utilizing appropriate software for the preparation of data and information as well as for communications.
REQUIRED EXPERIENCE AND TRAINING
Graduation from an accredited four year college or university with major course work in social or behavioral sciences, public or business administration, or other field related to the investigative functions of the Office of Equal Opportunity, and six (6) years progressively responsible experience in planning and implementing investigations and compliance activities, including four (4) years supervisory experience; or any equivalent combination of relevant training and experience. Candidates must show considerable expertise in areas under the jurisdiction of the Office of Equal Opportunity, which include Americans with Disabilities Act compliance, Equal Employment Opportunity, and Fair Housing.
Bargaining Unit: Unrepresented
FLSA Status: Exempt
Code of Ethics Certification: No
Class Spec. Estab./Revised: E3/08 R8/08