NATURE OF WORK
This is specialized, independent operations work involving a considerable amount of public contact in the dynamic environment of a county-owned airport.
Work involves ensuring a safe, efficient and secure environment for passengers, airport personnel, vehicles, equipment and the movement of aircraft within established airport policies and procedures and FAA regulations. Duties include working rotating shifts and assignments, including holidays and weekends. Work requires communication with airport users, tenants, federal, state, local government and other agencies. Duties may also involve acting as a lead agent. Work is performed within general guidelines and reviewed for compliance within established standards.
This classification is distinguished from Airport Operations Agent I by the greater experience requirements, and additional knowledge gained from having satisfactorily performed all minimum duties and assignments in the individual functional areas of Landside, Airside and Terminal operations.
Maintains awareness of operational conditions and responds to the needs of the airport users to ensure the expeditious transition of public movement.
Monitors and assists in the coordination of proper operation of specific functional areas of the airport including Terminal, Airside and Landside, to ensure compliance with established rules, regulations, policies and procedures and contractual tenant leasehold requirements.
Monitors all automated equipment systems for fire, security and maintenance alarms; making appropriate notifications when necessary.
Inspects and monitors airport equipment and facilities for housekeeping, aesthetics, safety, security and general conditions; taking appropriate action when necessary to rectify unsuitable conditions.
Provides information, direction and assistance regarding the use of airport facilities and airport tenants and users.
Conducts and/or coordinates escorts and tours within both public and secured airport areas.
Monitors airside vehicle traffic for compliance with the Airfield Driving Program.
Ensures the proper control of persons and vehicles in restricted access areas of the airport.
Collects, records and compiles information for statistical data on routine and emergency airport conditions relating to safety and security, as well as various operational activities.
Collects, records and disseminates information on airport operational conditions, status of construction in progress, and other pertinent airport activities.
Monitors, assists in and reports on the control of all aspects of vehicular traffic, parking operations, public and all other forms of intermodal transportation.
Assists in the preparation and operation of the Emergency Operations Center, in the event of airport emergencies.
Monitors and enters daily flight status and schedules into flight information computer for displays located through the terminals.
Produces specialized reports for operational and audit purposes.
Operates and maintains (as operator) county-owned vehicles, including 4-wheel drive, in an airport environment including responding to emergency situations.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of a modern air carrier airport environment.
Knowledge of modern communications center practices, procedures and equipment.
Knowledge of specialized aircraft requirements and operational parameters.
Knowledge and familiarization of all airport areas, including those of tenant airlines, concessions, etc., and their functions.
Knowledge of the safety and security requirements of an airport supporting commercial aviation.
Ability to collect information and maintain records, reports and inventory.
Ability to communicate effectively both orally and in writing.
Ability to detect, report and/or correct hazardous conditions.
Ability to perform work effectively with minimum supervision.
Ability to pass background check as required by appropriate governmental authority.
Ability to physically access remote and/or cramped airport areas, occasionally in adverse weather, and under emergency and stressful conditions.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation.
DESIRABLE EXPERIENCE AND TRAINING
Completion of two years of college level course work in Airport Management, Aeronautical Science or related field; and experience in Airside, Landside and Terminal operations, or any equivalent combination of training and experience.
NECESSARY SPECIAL REQUIREMENT
Must possess a valid Florida Driver's License.
Bargaining Unit: Blue Collar
FLSA Status: Non-Exempt
Code of Ethics
Work Locations: Aviation
Class Spec Estab./Revised: E7/94